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TERMS OF USE

These Terms of Use apply to your access to and use of this website. By accessing, browsing or using this website, you agree to these Terms of Use.
These Terms relate primarily to use of our website. Where you engage Cornerstone Cleaning to provide cleaning services, additional terms, quotations, booking conditions or service agreements may also apply.
1. About Cornerstone Cleaning Cornerstone Cleaning provides professional property cleaning services across Sydney, New South Wales.
  • Airbnb and short-stay turnover cleaning;
  • end-of-lease cleaning;
  • pre-inspection cleaning;
  • post-construction cleaning; and
  • other property cleaning and related services agreed with our clients.
Information about our services is available throughout this website.
2. Website Information We aim to ensure that information on our website is accurate, useful and up to date.
However, information provided on the website is general in nature. Service descriptions, inclusions, pricing, availability and other information may change from time to time.
The information displayed on this website does not constitute a binding offer by Cornerstone Cleaning to provide a particular service at a particular price.
3. Requesting a Free Quote Our website allows prospective customers to submit enquiries and request a free quote.
When requesting a quote, you agree to provide information that is accurate and reasonably complete.
We may request additional information about the property before providing or confirming a quotation, including information regarding:
  • property type and size;
  • number of bedrooms and bathrooms;
  • property location;
  • current condition;
  • required cleaning services;
  • requested date and timing;
  • access requirements; and
  • any additional or specialised cleaning requirements.
Submitting a quote request does not constitute a confirmed booking.
A booking is only confirmed once Cornerstone Cleaning has accepted the requested service and communicated confirmation to you.
4. Quotes and Pricing Any general pricing displayed on our website is indicative unless expressly stated otherwise.
Quotations are based on the information available to Cornerstone Cleaning at the time they are prepared.
Where the actual property condition, size, scope of work or other circumstances materially differ from the information provided, the price or scope may need to be revised.
Additional services requested outside the agreed scope may incur additional charges.
Where reasonably practicable, we will communicate material additional charges before undertaking additional work.
5. Service Availability All services are subject to availability.
We do not guarantee that a particular date, time, cleaner or service will be available merely because an enquiry or quote request has been submitted.
Availability may depend on factors including location, property requirements, notice provided and service capacity.
6. Use of Our Website You may use this website for lawful personal and business purposes, including learning about Cornerstone Cleaning, requesting information and submitting legitimate service enquiries.
You must not:
  • use the website for unlawful, fraudulent or misleading purposes;
  • knowingly provide false or misleading information;
  • attempt to gain unauthorised access to the website or associated systems;
  • interfere with the security or operation of the website;
  • introduce viruses, malicious code or other harmful material;
  • use automated systems to improperly scrape or extract website content; or
  • use our website in a way that infringes the rights of Cornerstone Cleaning or another person.
7. Intellectual Property Unless otherwise stated, all intellectual property rights in original content appearing on this website are owned by or licensed to Cornerstone Cleaning. This may include our:
  • logo and branding;
  • written website content;
  • photographs and imagery;
  • graphics;
  • service descriptions;
  • marketing materials; and
  • website design elements.
You may view and use our website for legitimate personal or business purposes.
You must not reproduce, modify, distribute, publish or commercially exploit our protected website content without our prior written consent, except where permitted by law.
8. Photographs and Images Images appearing on our website may include original photography, licensed imagery, illustrative imagery or other content used to represent the nature of our services.
Unless expressly identified as a completed Cornerstone Cleaning project, an image should not necessarily be interpreted as representing a specific property serviced by Cornerstone Cleaning.
This is particularly useful for your website because you’re deliberately using professional service imagery without wanting to falsely imply that every displayed property is a Cornerstone job.
9. Third-Party Websites Our website may contain links to third-party websites, platforms or services.
These links may be provided for convenience or additional information.
Cornerstone Cleaning does not control third-party websites and is not responsible for their content, availability, security, accuracy or privacy practices.
Accessing a third-party website is at your discretion and may be subject to that third party’s own terms and policies.
10. Website Availability While we aim to maintain a reliable website, we cannot guarantee that it will always be available, uninterrupted or free from technical errors.
The website may occasionally be unavailable because of maintenance, updates, technical issues or circumstances outside our reasonable control.
11. Privacy Cornerstone Cleaning respects the privacy of website users and customers.
Personal information collected through our website, including information submitted through our enquiry and quote forms, is handled in accordance with our Privacy Policy.
Our Privacy Policy should be available separately through the footer of this website.
12. Australian Consumer Law Nothing in these Terms of Use is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
Where the Australian Consumer Law applies, customers may have statutory rights and remedies in relation to services supplied by Cornerstone Cleaning.
13. Limitation of Website Liability To the maximum extent permitted by law, Cornerstone Cleaning does not accept liability for loss arising solely from:
  • temporary website unavailability;
  • technical errors or interruptions;
  • reliance on general website information that does not form part of an agreed service;
  • third-party websites accessed through external links; or
  • circumstances outside our reasonable control.
Nothing in this section excludes liability that cannot lawfully be excluded.
14. Changes to Our Website Cornerstone Cleaning may modify, update, suspend or remove website content, services, features or functionality from time to time.
We are not required to provide advance notice of ordinary website updates.
15. Changes to These Terms We may update these Terms of Use from time to time.
Any updated Terms will be published on this website together with an updated “Last updated” date.
Continued use of the website following an update will be subject to the version of the Terms then in effect, subject to applicable law.
16. Governing Law These Terms of Use are governed by the laws of New South Wales, Australia.
Subject to any applicable rights or requirements that cannot be excluded, disputes relating to these Terms will be subject to the jurisdiction of the courts and tribunals of New South Wales.